Shipping policy
SHIPPING POLICY
Domestic Shipping
We offer free shipping anywhere in India on orders above ₹800/-.For orders below ₹800/-, a flat shipping charge of ₹120/- will be applied at checkout.
Please allow 1–2 working days for your order to be dispatched.
Orders placed before 1 PM on a business day are normally processed for dispatch the same day, subject to payment confirmation, stock availability and completion of any required payment security checks.
Orders placed after 1 PM will normally be dispatched on the next business day.
Orders received on Sundays or public holidays will be processed on the next working day.
During busy periods, including festive and holiday seasons, dispatch and delivery may take additional time.
Order Tracking
Once your order has been shipped, a tracking email containing your shipment tracking information will be sent to you.
Delivery Address
Customers are requested to ensure that the delivery address and contact details provided at checkout are complete and accurate.
If an order cannot be delivered because of an incorrect or incomplete address, or because the recipient is unavailable, any additional delivery or re-delivery charges may be payable by the customer.
International Orders
International shipping is not available through our website checkout.
Customers interested in purchasing ArtTeas by Chai Experience products for delivery outside India may contact us at hello@artteas.in with their requirements.
We will provide information regarding product availability, shipping options and applicable charges based on the destination.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
ArtTeas® by Chai Experience
Email: hello@artteas.in
Website: www.artteas.in